Device Repairs

Readywear Express is an advanced repair center that specializes in diagnosing and repairing Simplicity and Simply Soft amplification hearing devices. This section of our website will assist you in receiving prompt and proper servicing for your device. Please take time to review all sections of our website. It contains a wealth of information related to proper maintenance and repair of hearing devices. Should your device need to be sent in for servicing, please follow the instructions listed below. If you are unable to print the Service Form, please call our customer support dept. and they will take all repair information over the phone. Call (504) 442-4999   8-5 Monday - Friday

How to send in your device for service

If you have visited the “Maintenance” section and reviewed the Troubleshooting chart for typical repair issues, but a problem still persists, click on the “Form” or “Download” link directly below to view and print our Service Request form. Fill out the form completely and mail to the address listed at the bottom of the form. This form needs to included with each device mailed in for service. If you have any questions regarding our services, please go to the “Contact Us” section to send an e-mail or call us directly at (504) 442-4999

questionnaire.pngClick on icon to the left to go to our Repair Request form main page.

 

 

 

hearing-repair-icon3.pngTo pay on-line for repairs services with credit card or PayPal
Click on the service icon to the left to go to the Service Payment page where you can add a device service payment to the purchase cart.

 

 

Mail all repairs to:
ReadyWear Express
175 Brookhollow Esplanade
Harahan, LA  70123

For personal customer service assistance:

Call (504) 442-4999 Monday-Friday 8am-5pm central time

Each device sent in for servicing will be processed by a trained factory service technician in the following manner:

  • create a device history file
  • individual inspection of device
  • perform necessary repairs
  • device cleaning
  • quality assurance inspection
  • repair analysis report
  • priority mail shipping
  • delivery confirmation