Everything we sell is covered by a 100% money back satisfaction guarantee. All hearing aids come with a 1 year manufacturer's warranty. Hearing aid and unused accessory returns are accepted within 30 days for a full refund (minus the cost of shipping). If for any reason you are not satisfied with your product simply contact us within the trial period to obtain an RMA number and we will send you a return-shipping label, to send back your product. Due to the personal nature of the hearing aid accessories, only unopened merchandise can be returned within 30 days.  

For all RMA requests please contact us at (504) 442-4999

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